WARRANTY & CLAIM POLICY

General Warranty Policy

MENG THAI CYCLES will provide full support for the products we distribute by offering warranty and/or repair service. Warranty only covers strictly on defective manufacturing and workmanship and applies only to the original purchaser of the product.

Warranty Period

The warranty does not cover in the event of : The warranty length varies with each product.

Exclusions

1. Normal wear & tear or maintenance issues
2. Abnormal strain, neglect, abuse or misuse
3. Accidents or collision damage
4. Lack of routine and proper maintenance
5. Improper or failure to follow instructions for assembly, installation or use
6. Modifications of original parts or installation of incompatible parts
7. Repairs or servicing not performed by authorised service centres 8. Damage or loss from shipping, transportation or storage

Customers are required to produce the following to claim warranty:

1. Proof of Purchase (Receipt)
2. The original item